My Recently Visited Services

Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.


This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.


Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Request for password reset assistance


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Faculty and staff who travel abroad need to check out a travel laptop.


Need an Ethernet port activated in an office area, academic space, or residence hall.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Report issues with WiFi


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Add, remove, or change Feith permissions


Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.


Faculty or Staff request assistance with Feith


PowerFAIDS is locked and needs unlocked.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Individual or group training and/or consulting regarding information security


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Unable to access voicemail and need passcode reset


Use for phone requests for new employees or employees changing offices.


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)