My Recently Visited Services

The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


General request for assistance with classroom technology.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Request for password reset assistance


Unable to access voicemail and need passcode reset


For requesting creation of a shared email account


Use to request assistance with Microsoft Teams on a Berry owned computer.


Faculty and staff who travel abroad need to check out a travel laptop.


Faculty or Staff request assistance with Feith


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Add, remove, or change Feith permissions


Report issues with WiFi


Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.


PowerFAIDS is locked and needs unlocked.


Individual or group training and/or consulting regarding information security


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Use for phone requests for new employees or employees changing offices.


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)


Use to report issues with fire alarms and fire systems