My Recently Visited Services
Request assistance for Jenzabar.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Use for phone requests for new employees or employees changing offices.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Support request for students experiencing issues with Canvas/Yuja
Use to report issues with the entrance gates including those at Oak Hill Residences.
Faculty and staff who travel abroad need to check out a travel laptop.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.