My Recently Visited Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.
Individual or group training and/or consulting regarding information security
Faculty and staff who travel abroad need to check out a travel laptop.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
General request for assistance with classroom technology.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Faculty or Staff request assistance with Feith
Assistance is needed with a projector in a classroom or auditorium
Unable to access voicemail and need passcode reset
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Request assistance for Jenzabar.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Use for phone requests for new employees or employees changing offices.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.