My Recently Visited Services

EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Add, remove, or change Feith permissions


PowerFAIDS is locked and needs unlocked.


Report issues with WiFi


Use to request assistance with Microsoft Teams on a Berry owned computer.


General request for assistance with classroom technology.


Telecom dig permits as requested by facilities services department


Faculty or Staff request assistance with Feith


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Faculty and staff who travel abroad need to check out a travel laptop.


For requesting creation of a shared email account


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.


Unable to access voicemail and need passcode reset


Individual or group training and/or consulting regarding information security


Display name on office phone needs to be changed.


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Support request for students experiencing issues with Canvas/Yuja


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Request for password reset assistance


Use to report issues with fire alarms and fire systems


Use to report issues with alarms on campus