My Recently Visited Services
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
For requesting creation of a shared email account
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
Individual or group training and/or consulting regarding information security
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Need an Ethernet port activated in an office area, academic space, or residence hall.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Use for phone requests for new employees or employees changing offices.
Unable to access voicemail and need passcode reset
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.