My Recently Visited Services

General request for assistance with classroom technology.


Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Report issues with WiFi


Faculty or Staff request assistance with Feith


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Unable to access voicemail and need passcode reset


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.


Use for phone requests for new employees or employees changing offices.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Request for password reset assistance


Support request for students experiencing issues with Canvas/Yuja


Display name on office phone needs to be changed.


Faculty and staff who travel abroad need to check out a travel laptop.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)


Assistance is needed with a projector in a classroom or auditorium


Telecom dig permits as requested by facilities services department


Add, remove, or change Feith permissions