My Recently Visited Services
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Support request for students experiencing issues with Canvas/Yuja
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.
Use for phone requests for new employees or employees changing offices.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Faculty and staff who travel abroad need to check out a travel laptop.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Request assistance for Jenzabar.
Faculty or Staff request assistance with Feith
Unable to access voicemail and need passcode reset
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)