My Recently Visited Services

Report issues with WiFi


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)


Request for password reset assistance


ID card not working on door, in dining hall, or in library. Car decal not opening gate.


Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Assistance is needed with a projector in a classroom or auditorium


Add, remove, or change Feith permissions


Telecom dig permits as requested by facilities services department


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


General request for assistance with classroom technology.


Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.


Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.


Need an Ethernet port activated in an office area, academic space, or residence hall.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Please use this form to request training on classroom technology.


Display name on office phone needs to be changed.


Support request for students experiencing issues with Canvas/Yuja


Use to report issues with the entrance gates including those at Oak Hill Residences.


PowerFAIDS is locked and needs unlocked.


Use to report issues with fire alarms and fire systems