My Recently Visited Services

Faculty and staff who travel abroad need to check out a travel laptop.

General request for assistance with classroom technology.

Use to report issues with alarms on campus

The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).

Support request for students experiencing issues with Canvas/Yuja

Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.

Assistance is needed with a projector in a classroom or auditorium

Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.

Unable to access voicemail and need passcode reset

Please use this form to request training on classroom technology.

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.

PowerFAIDS is locked and needs unlocked.

Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.

Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.

Telecom dig permits as requested by facilities services department

Display name on office phone needs to be changed.

Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.

This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.

Need an Ethernet port activated in an office area, academic space, or residence hall.

Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.

EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.

Faculty or Staff request assistance with Feith

Request assistance for Jenzabar.

Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.