My Recently Visited Services
General request for assistance with classroom technology.
Faculty and staff who travel abroad need to check out a travel laptop.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Faculty or Staff request assistance with Feith
Request assistance for Jenzabar.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
For requesting creation of a shared email account
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Individual or group training and/or consulting regarding information security
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Use to request assistance with Microsoft Teams on a Berry owned computer.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Unable to access voicemail and need passcode reset
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Support request for students experiencing issues with Canvas/Yuja
Use for phone requests for new employees or employees changing offices.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.