My Recently Visited Services

Support request for students experiencing issues with Canvas/Yuja


Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


Need an Ethernet port activated in an office area, academic space, or residence hall.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Unable to access voicemail and need passcode reset


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Request for password reset assistance


Assistance is needed with a projector in a classroom or auditorium


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


PowerFAIDS is locked and needs unlocked.


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)


Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Telecom dig permits as requested by facilities services department


Report issues with WiFi


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Individual or group training and/or consulting regarding information security


Use to report issues with alarms on campus


Use for phone requests for new employees or employees changing offices.


Use to report issues with fire alarms and fire systems


Faculty or Staff request assistance with Feith