My Recently Visited Services

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Report issues with WiFi


Faculty and staff who travel abroad need to check out a travel laptop.


Request for password reset assistance


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Faculty or Staff request assistance with Feith


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


ID card not working on door, in dining hall, or in library. Car decal not opening gate.


Add, remove, or change Feith permissions


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.


Need an Ethernet port activated in an office area, academic space, or residence hall.


Support request for students experiencing issues with Canvas/Yuja


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


For requesting creation of a shared email account


Telecom dig permits as requested by facilities services department


Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Individual or group training and/or consulting regarding information security


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.