Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Request assistance for Jenzabar.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
Faculty and staff who travel abroad need to check out a travel laptop.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
Unable to access voicemail and need passcode reset
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Support request for students experiencing issues with Canvas/Yuja