Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Request assistance for Jenzabar.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Need an Ethernet port activated in an office area, academic space, or residence hall.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Assistance is needed with a projector in a classroom or auditorium
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.
For requesting creation of a shared email account
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.