Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Request assistance for Jenzabar.
Faculty and staff who travel abroad need to check out a travel laptop.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Unable to access voicemail and need passcode reset
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Assistance is needed with a projector in a classroom or auditorium
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Need an Ethernet port activated in an office area, academic space, or residence hall.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Individual or group training and/or consulting regarding information security