Popular Services
General request for assistance with classroom technology.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Request assistance for Jenzabar.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Use for phone requests for new employees or employees changing offices.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Unable to access voicemail and need passcode reset
Please use this form to request training on classroom technology.
Need an Ethernet port activated in an office area, academic space, or residence hall.
Support request for students experiencing issues with Canvas/Yuja
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Faculty or Staff request assistance with Feith
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.