Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Faculty and staff who travel abroad need to check out a travel laptop.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Request assistance for Jenzabar.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Support request for students experiencing issues with Canvas/Yuja
Use for phone requests for new employees or employees changing offices.
Individual or group training and/or consulting regarding information security
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Faculty or Staff request assistance with Feith
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Assistance is needed with a projector in a classroom or auditorium
General request for assistance with classroom technology.
Use to report issues with the entrance gates including those at Oak Hill Residences.