Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Request assistance for Jenzabar.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Faculty or Staff request assistance with Feith
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty and staff who travel abroad need to check out a travel laptop.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Assistance is needed with a projector in a classroom or auditorium
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
General request for assistance with classroom technology.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
Need an Ethernet port activated in an office area, academic space, or residence hall.