Popular Services

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


General request for assistance with classroom technology.


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Unable to access voicemail and need passcode reset


Faculty or Staff request assistance with Feith


Report issues with WiFi


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Use for phone requests for new employees or employees changing offices.


Assistance is needed with a projector in a classroom or auditorium


Display name on office phone needs to be changed.


ID card not working on door, in dining hall, or in library. Car decal not opening gate.


Request for password reset assistance


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Add, remove, or change Feith permissions


This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.


PowerFAIDS is locked and needs unlocked.


Faculty and staff who travel abroad need to check out a travel laptop.


Telecom dig permits as requested by facilities services department