Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Need an Ethernet port activated in an office area, academic space, or residence hall.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Faculty or Staff request assistance with Feith
Request assistance for Jenzabar.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Use for phone requests for new employees or employees changing offices.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
General request for assistance with classroom technology.
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Support request for students experiencing issues with Canvas/Yuja
Faculty and staff who travel abroad need to check out a travel laptop.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.