Popular Services

The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


Report issues with WiFi


Faculty or staff supervisors whose student employees use computers for their jobs need to complete this form. Forms submitted by students will be declined, even if they are students who supervise other students.


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Need an Ethernet port activated in an office area, academic space, or residence hall.


Request for password reset assistance


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Add, remove, or change Feith permissions


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


General request for assistance with classroom technology.


Use to request assistance with Microsoft Teams on a Berry owned computer.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Assistance is needed with a projector in a classroom or auditorium


For requesting creation of a shared email account


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Unable to access voicemail and need passcode reset


Display name on office phone needs to be changed.


Faculty and staff who travel abroad need to check out a travel laptop.


Faculty or Staff request assistance with Feith