Popular Services
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Request assistance for Jenzabar.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Support request for students experiencing issues with Canvas/Yuja
Faculty or Staff request assistance with Feith
General request for assistance with classroom technology.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Use for phone requests for new employees or employees changing offices.
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Faculty and staff who travel abroad need to check out a travel laptop.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Use to request assistance with Microsoft Teams on a Berry owned computer.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
Faculty or staff supervisors whose student employees use computers for their jobs need to complete this form. Forms submitted by students will be declined, even if they are students who supervise other students.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.