Popular Services

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Faculty or Staff request assistance with Feith


Add, remove, or change Feith permissions


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Use for phone requests for new employees or employees changing offices.


Report issues with WiFi


Unable to access voicemail and need passcode reset


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Request for password reset assistance


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Faculty and staff who travel abroad need to check out a travel laptop.


PowerFAIDS is locked and needs unlocked.


Assistance is needed with a projector in a classroom or auditorium


General request for assistance with classroom technology.


This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.


Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.


Telecom dig permits as requested by facilities services department


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.