Popular Services
Request assistance for Jenzabar.
For requesting creation of a shared email account
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use for phone requests for new employees or employees changing offices.
Faculty and staff who travel abroad need to check out a travel laptop.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty or Staff request assistance with Feith
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Unable to access voicemail and need passcode reset
Need an Ethernet port activated in an office area, academic space, or residence hall.
Please use this form to request training on classroom technology.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.