Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
General request for assistance with classroom technology.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Unable to access voicemail and need passcode reset
For requesting creation of a shared email account
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.
Request assistance for Jenzabar.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Use for phone requests for new employees or employees changing offices.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty or Staff request assistance with Feith
Faculty and staff who travel abroad need to check out a travel laptop.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Issues with MFA that require assistance. (MFA is how we approve our logins to Berry resources, such as with the Microsoft Authenticator app.)