Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Faculty or Staff request assistance with Feith
Request assistance for Jenzabar.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
Faculty and staff who travel abroad need to check out a travel laptop.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use for phone requests for new employees or employees changing offices.
Please use this form to request training on classroom technology.
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
Support request for students experiencing issues with Canvas/Yuja
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Use to report issues with the entrance gates including those at Oak Hill Residences.
Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.