Popular Services
Use to report issues with the entrance gates including those at Oak Hill Residences.
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
ID card not working on door, in dining hall, or in library. Car decal not opening gate.
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Request assistance for Jenzabar.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
For requesting creation of a shared email account
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Need an Ethernet port activated in an office area, academic space, or residence hall.
Faculty or Staff request assistance with Feith
Request to update your Berry owned computer from Windows 10 to Windows 11. We are unable to provide update service for non-Berry computers.
General request for assistance with classroom technology.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Faculty and staff who travel abroad need to check out a travel laptop.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Unable to access voicemail and need passcode reset
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Please use this form to request training on classroom technology.
Individual or group training and/or consulting regarding information security