Popular Services

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


Add, remove, or change Feith permissions


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


Request for password reset assistance


Need an Ethernet port activated in an office area, academic space, or residence hall.


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


PowerFAIDS is locked and needs unlocked.


Faculty and staff who travel abroad need to check out a travel laptop.


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Faculty or Staff request assistance with Feith


General request for assistance with classroom technology.


Telecom dig permits as requested by facilities services department


Individual or group training and/or consulting regarding information security


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Multimedia equipment or training is needed for a campus event (not a regularly scheduled class). A minimum of 7 working days notices is required.


Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.


Use to report issues with alarms on campus


Report issues with WiFi


For requesting creation of a shared email account