Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
Request assistance for Jenzabar.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Faculty or staff supervisors whose student employees use computers for their jobs need to complete this form. Forms submitted by students will be declined, even if they are students who supervise other students.
Unable to access voicemail and need passcode reset
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
Individual or group training and/or consulting regarding information security
Assistance is needed with a projector in a classroom or auditorium
Use for phone requests for new employees or employees changing offices.
Support request for students experiencing issues with Canvas/Yuja
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.
General request for assistance with classroom technology.
Faculty and staff who travel abroad need to check out a travel laptop.
Need an Ethernet port activated in an office area, academic space, or residence hall.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty or Staff request assistance with Feith