Popular Services
Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.
The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).
Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.
EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.
Berry staff request PowerFAIDS permissions including additions, removals, and changes.
Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.
For requesting creation of a shared email account
Use for phone requests for new employees or employees changing offices.
Request assistance for Jenzabar.
Faculty or Staff request assistance with Feith
This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.
Assistance is needed with a projector in a classroom or auditorium
Request to recycle Berry College owned computers, monitors, printers, keyboards, and such.
Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.
Faculty and staff who travel abroad need to check out a travel laptop.
Support request for students experiencing issues with Canvas/Yuja
General request for assistance with classroom technology.
Faculty member needs assistance with Canvas or YuJa for their classes. This includes Canvas integrations such as Turnitin.