Popular Services

Report an issue with a Berry owned computer or peripheral or request assistance troubleshooting software failures, configuration issues, and error messages.


The IT project request form is used to initiate the planning process for the Office of Information Technology (OIT).


EZConnect password needs to be resent or assistance provided in obtaining an EZConnect password. EZConnect passwords are used to connect devices such as smart tvs and gaming systems to WiFi.


Need an Ethernet port activated in an office area, academic space, or residence hall.


Use this service to request access to Adobe Creative Cloud. Request for student access must be made by a professor or work supervisor with the reason for access.


General request for assistance with classroom technology.


Faculty or Staff request assistance with Feith


Report issues with WiFi


This is for those applying for admission to Berry College who need assistance or experience error messages when using the MyBerry portal.


Use to report issues with alarms on campus


Faculty/staff permission request for Salesforce. This is typically requested by those involved with admissions and/or advancement.


Berry faculty and staff use this form to request moving or adding Ethernet ports or request new Ethernet cables. This is for office and academic spaces.


Request for password reset assistance


Add, remove, or change Feith permissions


Berry staff request PowerFAIDS permissions including additions, removals, and changes.


Office phone is not working, possibly with no dial tone. Rebooting the phone did not work.


For requesting creation of a shared email account


Unable to access voicemail and need passcode reset


Use to report issues with fire alarms and fire systems


Faculty and staff who travel abroad need to check out a travel laptop.


Use for phone requests for new employees or employees changing offices.