OIT FAQs

Common questions including how to reset passwords, access LinkedIn Learning, connect to WiFi, and more.

Categories (2)

MFA

Learn about MFA (multifactor authentication). Includes instructions on initial setup as well as what to do if you get a new phone.
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Solve Login Issues

Instructions on how to reset your own password as well as how to unlock your own account.
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Articles (8)

How to Request OIT Assistance

Parking Decals and Gate Access Information

Courtesy Information on acquiring parking decals/gate passes. Parking decals/passes are managed by Parking Services, which is part of Campus Police.

WiFi Networks

WiFi networks include Berry (best option for faculty, staff, and students), EZConnect for devices that aren't supported by the Berry WiFi network, and Guest.

How to Add Berry Email to iPhone, iPad, or Android

Install the Outlook app and sign in with your Berry email address and password

LinkedIn Learning

Access LinkedIn Learning through myapps.berry.edu.

Computer Labs for Students

Computers for students are available in Memorial Library and in other locations throughout campus. Printing is available at all locations.

Connecting a Game Console, Smart TV, or Streaming Device to WiFi

Obtain and use an EZConnect password to connect gaming consoles, smart tvs, or streaming devices to WiFi.

Classroom Technology Assistance

Request assistance or training on classroom technology