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Question:
How do I install Lockdown Browser on my computer?
Answer:
Video Overview for basic understanding of LockDown Browser: https://web.respondus.com/lockdownbrowser-student-video/
Download Instructions:
Download and install from this link: http://download.respondus.com/lockdown/download.php?id=603787371
Once Installed:
- Start LockDown Browser
- Log into Canvas
- Navigate to quiz/exam
Note: You will not be able to access a quiz/exam that requires LockDown Browser with a standard web browser. An error message will indicate that the test requires the use of LockDown Browser. Start LockDown Browser and navigate back to the exam.
Guidelines for taking an online exam:
- Select a location where you won’t be interrupted
- Know how much time is allotted and that you have sufficient time to complete the exam
- Turn off all mobile devices, phones, etc
- Clear your area of external materials
- Remain at your computer for the duration of the exam
- LockDown Browser will prevent you from accessing other websites or applications and you will be unable to exit the exam until all questions are completed and submitted.
Support for Lockdown Browser:
- The Windows and Mac versions of the browser have a “Help Center” button on the toolbar. Use the “System & Network Check” to troubleshoot issues. If a webcam is required, run the “Webcam Check” from this area.
- Respondus has a knowledge base available at support.respondus.com. Select the “Knowledge Base” link and then select “Respondus LockDown Browser” as the product. If your problem is with a webcam, select “Respondus Monitor” as your product.
- If you are still unable to resolve a technical issue with LockDown Browser, go to support.respondus.com, select “Submit a Ticket” and provide detailed information about your problem and the steps you took to resolve it. This will go directly to Respondus.