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Printing
Mobile Printing on Macs Waiting for Authorization
Mobile Printing on Macs Waiting for Authorization
Tags
Mac
printing
Issue:
Unable to mobile print from a Mac. Pop up box says
Waiting for Authorization
Answer:
In order to get the authentication screen pop up hit the refresh button on the "Waiting for Authentication" screen.
A pop up appears to enter username and password.
Enter the period in the correct placement in their name.
Enter password.
Click connect.
OR
Remove the printer and add it back.
Then, when trying to print the document, the same authentication screen should pop up and the user must enter in the first.last name and their AD password.
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://support.berry.edu/TDClient/156/Portal/KB/ArticleDet?ID=1759">https://support.berry.edu/TDClient/156/Portal/KB/ArticleDet?ID=1759</a><br /><br />Mobile Printing on Macs Waiting for Authorization